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We have heard people saying “My word came out fine! They were processed incorrectly by your Brain!” and this gives rise to “Complications”.
Miscommunication happens when there is a deviation between what is said and what is understood.
To be honest, the complete elimination of miscommunication at the workplace is out of the question. Hence, one can try to look for ways how it can be reduced.
A misunderstanding can change the outcome of what was to be expected. A piece of the required information, if not provided to a person results in assumptions, leading to dissatisfied employees, high turnover rates, and missed deadlines, and ultimately create a toxic work environment.

Here is the list of the most common causes of ineffective communication within the workplace:

  • Weak interpersonal communication skills – Starting at the first step – the recruiters/HR personnel should put a strong emphasis on communication skills (irrespective of the language) during the recruitment process
  • Ambiguous objectives
  • Inadequate leadership
  • Lack of honest feedback

A well-planned internal communication system can revitalize the organization and help reach whatever it aspires for. Let’s jump in and see how the errors caused can be rectified:

  • Clarify expectations and avoid assumptions
  • Provide necessary documents
  • Have an Open Door Policy at your organization
  • When a fellow mate speaks freely and is motivated to open communication and feedback, organizations see raised retention and higher performance

On a Final Note – It’s time to put the above necessary information into practice. When your people are fully engaged and things are transparent before them, they will automatically work in a way to drive results.

Ansuya Purohit| SunArc Technologies
Ansuya Purohit