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E-Commerce is the most emerging business domain at present and everyone is investing much on that. The investment is obvious as people are more focused on online buy and sell instead of traditional marketing. For a long time, people have set up their E-Commerce business at a broad level and expecting good sales and revenue in return. In results, online business has become more convenient and hassle free than ever before. People are investing, spending, and earning thoroughly well.

By investing much on the E-Commerce business, you can expect enormous revenues, which directly means, “The more sales your business get the more money you earn”. Sounds appealing and enthusiastic…! But at the same time during the entire web store setup process some situations happen, where you can lose your business growth and revenue. It can be a big hurdle in your business and you might lose profit as well.

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To evade all those circumstances, there are some solutions, which can cure all the bad outcomes and grow your business’ sales.

Below are the Do’s, which should be applied while having one E-Commerce Business…

Product Management:

It’s been a long time that people are doing E-Commerce business yet most of them are still stuck with the product management and maintenance process. It needs to be remembered that the user can be on your site at any time or from anywhere (of, course the targeted user) henceforth, it becomes crucial to maintain the product inventory, look up and appearance precisely.

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Though it’s a long methodology yet there are some main segments that should be known are:

  • Update Product Inventory – For any web store, the products are the crucial part that needs to be updated every single time. Of, course your store is the market for your user and S(He) might get upset with the old shelves. Keep update your product inventory, add more products, maintain your site fresh with new products and make your user/customer happy forever.
  • Give Discount on Products – Discount on products can be formed as a smart wrap up of the remaining products from your product box. Put a striking discount on the products and move them out from the product inventory. It will not only improve the users’ presence on your site but also you will be getting some sales on the products which are in the inventory for a long time. Isn’t it a smart move…? Certainly it is… 🙂
  • The more you know your Competitor the more you Grow – Running an E-Commerce business is an attentive job, as you have to be updated with time. Your keen eye on the competitors’ site could be an added advantage for your E-Commerce business. It’s not about imitating your competitors, yet it’s about comparison and evolution between two of the E-Commerce business. You can find better results regarding the users who are there on the web store to buy or shop. You can add more products or make changes to your web store for better sales.

Optimize your Web Store before Anything:

Optimization is very important. You are doing online business and expecting more sales and revenues, but lacking in optimize your web store is a complete mess. For an E-Commerce business, well-optimized site is equals to better Search engine visibility, which is as important as local marketing for the traditional business. How could you expect users or visitors on your web store with less online visibility or optimization? without online visibility, how the user will get details about your online business? The answer for all the questions is Optimization is highly required.

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One optimized site is a gift for the users as well as for the business owners. To achieve the optimization goal, we can put below practices such as:

  • ON Page SEOSEO is Search Engine Optimization, which helps your web store to get listed among various search engines like Google, Bing, and Yahoo etc. To the best of knowledge, Digital Marketing is the best way to increase sales in E-Commerce business and SEO is playing the brotherhood for Digital Marketing. By following a number of algorithms, SEO makes web store optimised and synchronised with the user and search engine. You cannot deny the fact that SEO is still managing the 70% Digital marketing for the E-Commerce business and making web stores more serviceable.
  • Make it more Responsive – It’s very important to have responsive web store else you will lose 57% of business sales. Yeah, that’s true…! This is a known fact that today everyone is much busy with their devices especially with cell phones. Why anyone would need to open their desktop for the shopping while having a Smartphone. Well, that is the point, where responsiveness wins. It’s very important to make your web store mobile responsive so that people can shop online easily and smartly.

Make User Experience Better:

The user is the most prominent person in the entire E-Commerce cycle. And after all, it’s become crucial to know that whatever you are doing or showing on your web store is giving complete user satisfaction or not! If a user is coming on your store and S(He) is not getting what they require, you must do some more efforts on the store then.

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You can make your users happy and satisfy with a few simple tactics such as:

  • Customer Assistance – Assistance is essential, and when you are in the business of online shopping it is mandatory. As per the E-Com analyses, users buy more from the place, where they get better assistance. Sometimes a well-behaved assistance is the KPI of the business. Live chat, leaving messages, online communication and support are the examples of customer assistance.
  • Make the Shop Easy – There are times when customers buy from your store, but never come back. Sometimes it’s because of their needs and most of the times it’s your poor shopping process. For an example, if a customer is buying product from your web store and at the moment of checkout s(he) is having multiple section or hassled procedure, s(he) will think twice or thrice while getting back on your site. Why make your shopping procedure inconvenient when you can have a simple and sweet one? Customer’ easiness is more important than a long shopping method. Let them shop easily and make your web store more favourable for your users/customers.
  • Let them give you Reviews – Reviews are the best sources from where you can get more ideas for the reincarnation of your business. By giving the opportunity to say something about the shop, product or the experience is the real contribution of the customer and a great opportunity for the owner. If you have good reviews, you can thank them and if you are having bad comments you can help them to know more about you. Make sure you are mentioning the review section with the comment box. It will also give you the chance to directly communicate with your customers as well.

Marketing:

The time has been completely changed as well as the marketing world. Being connected with the digital world, it’s become vital to follow all the trends in marketing else you will be kicked out from this sphere. To the best of knowledge, there was traditional marketing in the past days, which was working for your business unlike today. The present scenario is entirely changed and more prominent in terms of gaining sales & revenues. But with the lack of knowledge and strategy, people make the mistakes and lose their business.

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To evade that there are some strategies given below that should be followed by the E-Commerce business owner…

  • Digital Marketing – Digital Marketing is the newbie of the Digital world and it is providing complete relaxation to the E-Commerce business. With the help of Digital Marketing you can attract more customers online. With the awareness and online presence your business will definitely get conversions and your sales will go up and up.

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  • Paid Campaigns – Paid is the new trend to get immediate outcomes in all the way. A number of online businesses are using paid marketing as it is the most reliable marketing tactic. There are myriads paid marketing practice, which are popular such as PPC (pay-per-click), social media marketing, paid campaigns for social platform, etc. All you need to do is just evolve your precise strategies according to the taste of your business and customers.
  • Be Social, Be on Social – you are having an E-Commerce store and putting all the efforts to interact with your customers, to gain engagements and more sales yet you are not socially active then all in vain. Social media appearance will not only improve your social availability, but also increase the customer’ interest in your brand.

Take Best of Care of your E-COMMERCE BUSINESS:

Having an E-Commerce business is fun, but when you see drop down in your business it becomes hassled. Traction and sales are the prior accomplishments for any E-Commerce business and with some minute mistakes it can be drowned with time. Therefore, it’s very important to have a proper plan to keep your business well and sales up. In lieu of wasting your time in other activities, you can come up with the precise plans for the above mentioned practices and boost your sales up for your E-Commerce Business.

It’s never too late… 🙂

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Subhashini Barthwal| SunArc Technologies
Subhashini Barthwal
Google Certified | Head – Digital Marketing & Analytics at SunArc Technologies| MarTech Engineer | White Hat SEO Expert